ACC Navigation Service

We are proud to offer our ACC Navigation Service, designed to provide a whānau-centered approach for those navigating the complexities of ACC claims and services.

Our dedicated ACC Navigation Service is led by a passionate and community-minded kaimahi, who ensures that every individual receives a high-quality, personalized experience. This service is especially beneficial for those with complex ACC cases, as we guide you through the process, ensuring that your voice and the voices of your whānau are heard.

Key Features of Our ACC Navigation Service:

  • Comprehensive Support: Our kaimahi lead the navigation of ACC claims, ensuring you receive the best possible guidance and advocacy throughout the process.
  • Whānau-Centered Approach: We ensure that the needs and preferences of whānau are central to every step of the navigation process.
  • Informed Connections: We keep all ACC service providers informed and connected, promoting seamless communication across the network.
  • Whānau Feedback: Through survey collation, we actively gather the voices of whānau to improve the service and ensure it meets your needs.
  • Ongoing Support: We walk alongside you, supporting you through your ACC claim or query, ensuring you are informed and empowered throughout.
  • Consultation and Networking: We bridge communication between ACC and clients, and build cooperative relationships to ensure the best outcomes for all involved.

Contact us today to learn more about how our ACC Navigation Service can support you and your whānau.

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Our Team

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Bob Glassey
ACC Pou Arahi Navigator